Privacy Policy
Effective Date: September, 2025
Website: thewateringholerrnagar.com
Business: The Watering Hole – Cocktail + Kitchen
The Watering Hole (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us when you visit our website thewateringholerrnagar.com, make a reservation, or interact with our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website and services.
1. Information We Collect
When you interact with The Watering Hole website or services, we may collect the following types of information:
a. Personal Information
Information you voluntarily provide, such as:
- Name
- Email address
- Phone number
- Billing or payment details (if applicable for online reservations or event bookings) | We do not save any of the payment methods of the customer
- Special dietary preferences or requests
- Feedback, inquiries, or messages you send to us
b. Non-Personal Information
Automatically collected data, such as:
- Browser type, device type, and operating system
- IP address and geolocation (general)
- Date, time, and duration of website visits
- Pages visited, links clicked, and navigation patterns
- Referring websites or search engines
c. Cookies and Tracking Technologies
We use cookies, pixels, and other tracking tools to:
- Improve user experience
- Analyze website traffic and usage
- Personalize content and offers
- Support advertising and remarketing campaigns
You can manage or disable cookies in your browser settings, but some website features may not function properly if you do so.
2. How We Use Your Information
We use the information collected for purposes such as:
- Reservation & Orders – To confirm bookings, process requests, and provide dining services.
- Communication – To respond to your inquiries, send confirmations, and share updates or promotional offers.
- Personalization – To tailor menu recommendations, promotions, and user experiences.
- Marketing & Promotions – To send newsletters, special offers, and seasonal campaigns (only if you have opted in).
- Website Improvement – To monitor usage, troubleshoot issues, and enhance site functionality.
- Legal Compliance – To comply with applicable laws, regulations, and legal obligations.
3. Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share information in the following cases:
- Service Providers – With trusted partners who help us operate the website, manage reservations, process payments, or deliver marketing campaigns.
- Legal Requirements – If required by law, court order, or government authorities.
- Business Transfers – If our restaurant undergoes a merger, acquisition, or sale of assets, your data may be transferred as part of the business transaction.
- Analytics & Advertising – With third-party analytics and advertising platforms (e.g., Google Analytics, Meta Pixel) for improving performance and targeting campaigns.
4. Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:
- Secure servers and firewalls
- Encrypted connections (SSL/HTTPS)
- Access controls and staff confidentiality agreements
However, no online transmission or storage method is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access – Request a copy of the data we hold about you.
- Correction – Update or correct inaccurate or incomplete information.
- Deletion – Request deletion of your data, subject to legal or operational requirements.
- Opt-Out – Withdraw consent for marketing communications at any time by clicking “unsubscribe” in our emails or contacting us.
- Cookie Control – Adjust your browser settings to block or delete cookies.
To exercise your rights, please contact us using the details provided below.
6. Children’s Privacy
Our website and services are not directed to children under 16. We do not knowingly collect personal data from children. If we discover that we have collected such information, we will take steps to delete it promptly.
7. Third-Party Links
Our website may contain links to external websites or services not operated by The Watering Hole. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before providing personal data.
8. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Once data is no longer needed, we securely delete or anonymize it.
9. International Visitors
If you access our website from outside India, please note that your data may be transferred to and stored in servers located in India. By using our website, you consent to such data transfers in compliance with applicable data protection laws.
10. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Updates will be posted on this page with the revised effective date. We encourage you to review this policy periodically.
11. Contact Us
For questions, concerns, or requests related to this Privacy Policy, please contact us at:
The Watering Hole – Cocktail + Kitchen
Email: thewateringholerrnagar@gmail.com
Phone: +91 7337666643
Address: 1st Phase, 295, 12th Cross Road, Ideal Homes, Sector B, Rajarajeshwari Nagar, Bengaluru, Karnataka 560098
Note & Disclaimer
The Watering Hole reserves the right to modify, update, or change this Privacy Policy at any time, at our sole discretion, without prior notice or notification. Any such changes will be effective immediately upon posting on this website. We encourage you to review this page regularly to stay informed about how we protect your information. Your continued use of our website and services after any changes are made will constitute your acceptance of the updated policy.
