Terms & Conditions
Effective Date: September, 2025
Website: thewateringholerrnagar.com
Business: The Watering Hole – Cocktail + Kitchen
These Terms & Conditions (“Terms”) govern your use of our website, thewateringholerrnagar.com (“Website”), as well as reservations, services, and interactions with The Watering Hole (“we,” “our,” “us”). By accessing or using our Website and services, you agree to be bound by these Terms. If you do not agree, please discontinue using the Website.
1. Use of the Website
- The Website is provided for informational, reservation, and promotional purposes only.
- You agree to use the Website lawfully, responsibly, and in accordance with these Terms.
- You must not use the Website for fraudulent, illegal, or unauthorized activities.
- Access to certain sections may require you to provide personal information (e.g., for reservations or newsletter sign-ups). You agree that all details provided are accurate and correct.
2. Reservations & Bookings
- Online Reservations – You may book tables or events via our Website, phone, or third-party platforms.
- Confirmation – A reservation is confirmed once you receive a confirmation email/SMS from us.
- No-Shows & Cancellations – We reserve the right to cancel reservations if guests fail to arrive on time or do not provide adequate notice of cancellation.
- Special Requests – While we strive to accommodate dietary preferences or seating requests, we cannot guarantee availability.
3. Pricing & Payments
- Prices displayed on the Website (for menu items, events, or special offers) are subject to change without notice.
- Taxes, service charges, or other applicable fees may apply.
- Payments for reservations, event bookings, or services must be made in accordance with the terms specified at the time of booking.
- We use trusted third-party payment processors; we are not responsible for errors, failures, or breaches occurring within such platforms.
4. Offers, Promotions & Events
- From time to time, we may run promotions, discounts, or events.
- All offers are subject to availability and may be withdrawn, modified, or canceled at our discretion without prior notice.
- Specific terms for each promotion (validity dates, conditions, exclusions) will apply.
5. Intellectual Property
- All content on the Website — including text, images, photographs, videos, graphics, logos, and designs — is the property of The Watering Hole or its licensors.
- You may not copy, reproduce, modify, distribute, display, or exploit any Website content without our prior written consent.
- Unauthorized use of our intellectual property may result in legal action.
6. User Conduct
When using our Website, you agree NOT to:
- Post or transmit harmful, offensive, or unlawful content.
- Attempt to hack, disrupt, or misuse the Website’s functionality.
- Collect or misuse data from other users.
- Impersonate another person or misrepresent your identity.
We reserve the right to suspend or ban access to users who violate these rules.
7. Privacy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. By using our services, you consent to our data practices as outlined in the Privacy Policy.
8. Liability & Disclaimer
- Food Allergies & Health – Guests must inform us of any allergies or dietary restrictions before ordering. We strive to accommodate but cannot guarantee zero cross-contamination.
- Website Accuracy – While we make every effort to ensure accuracy, menu items, prices, availability, and content on the Website may change without notice.
- Service Availability – We do not guarantee uninterrupted access to the Website and are not liable for downtime, technical issues, or errors.
- Limitation of Liability – To the maximum extent permitted by law, The Watering Hole is not responsible for any damages, losses, or liabilities arising from the use of the Website, services, or third-party platforms.
9. Third-Party Links & Services
The Website may contain links to third-party websites, services, or platforms (e.g., online reservation systems, payment processors, or delivery services). We are not responsible for the content, privacy policies, or practices of these third parties.
10. Cancellation & Refund Policy
- Restaurant Reservations – May be canceled within the time frame specified at booking. No-shows may result in penalties or refusal of future reservations.
- Events or Group Bookings – Deposits (if applicable) may be non-refundable unless otherwise stated.
- Refunds – Where applicable, refunds will be processed via the original payment method, subject to processing time by banks or third-party payment gateways.
11. Indemnification
You agree to indemnify, defend, and hold harmless The Watering Hole, its owners, staff, affiliates, and service providers from any claims, liabilities, damages, costs, or expenses (including legal fees) arising from your use of the Website, breach of these Terms, or violation of rights of third parties.
12. Governing Law & Jurisdiction
- These Terms are governed by the laws of India.
- Any disputes shall be subject to the exclusive jurisdiction of the courts located in Bangalore, Karnataka.
13. Termination
We reserve the right to terminate or restrict access to our Website and services, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
14. Updates to Terms
The Watering Hole reserves the right to amend, modify, or update these Terms & Conditions at any time without prior notice. The latest version will always be available on this page, and continued use of the Website after changes implies acceptance of the updated Terms.
15. Contact Information
For any questions regarding these Terms & Conditions, please contact us:
The Watering Hole – Cocktail + Kitchen
Email: thewateringholerrnagar@gmail.com
Phone: +91 7337666643
Address: 1st Phase, 295, 12th Cross Road, Ideal Homes, Sector B, Rajarajeshwari Nagar, Bengaluru, Karnataka 560098
